Tag Archives: training
Take control of vocal delivery: Be yourself and be heard
How much time do you spend thinking about your voice or how you come across as you speak? Unless you’re a professional speaker, your answer is probably zero. We think a lot about what we say and very little about how we say it. Nevertheless, whether you’re a main stage speaker at an industry event, […]
5 Steps to Nurturing the Client-Agency Relationship
One of the key ingredients to an internet marketing campaign’s success is a healthy client-agency relationship, and that relationship needs attention just like any other. If you’re not getting the most out of your agency, or if you’re an agency confused by the needs of your clients, these tips for communication should help direct you […]
10 Things Successful Leaders Never Tolerate
Successful leadership is the product of several factors. Skill and education play a part, but one of the most important hallmarks of great leaders is the standards they uphold. That means building good habits of action and thought, and drawing a firm line at things that are unacceptable. It’s about what they do, but it’s […]
Tips for Taming Terrible Teammates
Some co-workers seem to take pleasure in seething, shouting or sharing snide comments. You might think their main goal is to make teamwork unpleasant and difficult, but the truth is that they may not mean much of anything by their bad behavior. Use these tips to identify and tame four troublesome types: Mr Angry. He […]
3 Ways to Avoid Decision Quicksand
We often get sucked into trivial decisions. Here are 3 ways to avoid this painful phenomenon. Have you ever agonized over which restaurant entrée to order? Which shade of white to paint the kitchen? Which flight to purchase? If so, you’re not alone. You’ve been caught in something my colleague and I call “Decision Quicksand.” […]
5 Crucial Tips for Managing Up at Work
It’s largely about clear communication and trust. Here’s how to do it. “Managing up” sounds slightly nefarious, like it’s a way of manipulating your boss to get what you want or to maneuver your way in on (or out of) projects or responsibilities. The truth is managing up is about building the trust and two-way […]
How to Avoid Common Thinking Traps
Your clever brain can work overtime building worst-case scenarios. Here’s how to recognize and avoid common thinking traps so you don’t get stuck. How can we make the perfect balance between positive and negative thoughts? That was a trick question. The way to a healthy mental experience is not to control our thoughts. If we […]
The Battle For Video Streaming (OTT) Subscribers
As more video streaming options appear and content libraries become even more fragmented, consumers will prioritise and manage their video services. — Total pay-TV users remained stable at 68% in 2019, compared to 67% last year — Netflix usage shows signs of slowing this year while others (eg Hulu and HBOGo) gained market share — […]
The Iceberg Illusion
The Iceberg Illusion: the hidden logic of success. Success is an iceberg — what people see is very different from reality. Most people don’t count all the costs successful people have paid overtime (below the surface) to get to what they see (above the surface). People only see the end goal, the glory, the monumental […]
What to Do When You’re Losing Your Audience During a Presentation (HBR)
You can tell when an audience has stopped listening to you during a presentation. Phones come out, and attendees surreptitiously text underneath the table. Instead of leaning forward and nodding along with your points, they begin slouching or tapping their feet. The more brazen may even start whispering to one another. As a speaker, it’s […]