Tag Archives: training
How not to shake someone’s hand
We can know when a handshake feels wrong, but it can be hard to put a finger on exactly why. If it lingers too long, is too firm or pulls us too close it can define the rest of an encounter. Donald Trump and Emmanuel Macron walked side by side, their hands clasped together. They […]
5 Mental Exercises to Strengthen Your Emotional Fitness
Achieve the mindset that allows you to not just endure chaos, but to thrive in it. In times of crisis, there are those who become overwhelmed by fear and those who rise to the occasion. They know that they have the mindset to not just endure but to thrive in the middle of chaos. They […]
5 Ways to Get to the Heart of Emotional Marketing
Done right, emotional marketing helps marketers differentiate and compete in this changing environment, and conveys a brand’s values, interests and passion. Emotional marketing tells a story that connects with an audience in a human or personal way. With consumers increasingly making buying decisions driven by feelings rather than logic, emotional marketing creates meaningful relationships that […]
6 considerations when choosing a media monitoring platform
What are the features and services that differentiate the different products? Here are some things you should think about. Technology continues to change, organizations communicate differently and we all consume media and information. Here are some top takeaways when searching for the right social media monitoring platform: Breadth of coverage While many platform providers claim […]
How to tell a compelling story in a business setting
Make quarterly results exciting by following these tips. When you were a child, you probably had a favorite story. My daughter loved The Wizard, the Fairy and the Magic Chicken. Now that you’ve grown up, you may still love a good story—maybe a novel you read recently, or a movie you saw. But if someone […]
The Leadership Difference Between Being Accessible and Available
Ever had a manager who told you they had an “open-door policy?” Who knows, maybe you’ve even declared that yourself. The open-door policy implies that your team members or colleagues can come to you with anything. That desire to be a transparent and open leader is admirable. The problem starts when people knock on the […]
Bully Manager? Learn How to Stop Her
Death and taxes have traditionally been viewed as the two guarantees in life, but I think a third item has officially made the list: change. I overheard the bully manager berating an employee in the back room. Apparently she didn’t hear me enter the bookstore, or then again, maybe she did. The bully manager emerged […]
6 Ways to Build Trust During Organizational Change
Death and taxes have traditionally been viewed as the two guarantees in life, but I think a third item has officially made the list: change. The pace of change accelerates with each passing, day, month, and year. The exponential growth of technology has enabled new products, services, and businesses to rise to prominence in short […]
When Burnout Is a Sign You Should Leave Your Job
You have the right to have work that enriches and enlivens you, rather than diminishing you. This is my own personal declaration of human rights at work. It informs everything I do as a coach, management professor, and human being. Yet it’s surprisingly controversial. Managers and employees in organizations around the world have bought into […]
Email etiquette (and annoying phrases people write in work emails)
Hope you’re well. Just looping you in to keep you informed of the latest news around some annoying email cliches. Per our last conversation, do confirm receipt of this message. Thanks in advance. Cheers! If those starting sentences sound a little too familiar, it’s because we tried to pack as much typical email jargon that […]