Tag Archives: culture
How personal contact will change post-Covid-19
We’ll be less touchy-feely and far more wary, but the transition will feel strange. In a normal week, it’s hard to count how many times we come into physical contact with other human beings. For many who are isolating alone, this may be the longest period in their lives that they’ve gone without skin-to-skin human […]
How not to shake someone’s hand
We can know when a handshake feels wrong, but it can be hard to put a finger on exactly why. If it lingers too long, is too firm or pulls us too close it can define the rest of an encounter. Donald Trump and Emmanuel Macron walked side by side, their hands clasped together. They […]
Why Bad Audio Is Bad for Your Business
It can mean lost time, money, and angry customers-which no business can afford. “Can you hear me?” “Sorry, can you say that again?” Chances are high that you’ve said or heard one or both of these statements during a phone call or video conference. Odds are you’ve also had to repeat yourself, try dialing in […]
Digital Transformation is Not a Technology Makeover. It’s a Business Revolution
Businesses from every industry are quickly engaged on a battleground where legacy business models are bound to fail or stay behind and digital transformation brings an incredible potential for growth and profitability. Technology, without a doubt, plays a critical role in enabling such change, but technology alone does not guarantee transformation. This journey must embody […]